1. BOOKING
The Booking Form must be completed and signed by the party leader
(hereafter called the Guest(s)). who must be over 18 years of age. The
signing of the booking form shall be deemed to constitute the acceptance
of the Booking and Payment Procedure plus Terms & Conditions by the
Guest and shall be a warranty by the person so signing that they have
the authority to act on behalf of the persons named on the booking form
including any substitutions or additions by any subsequent agreed
amendments to the booking.
The procedures and conditions will still apply even if for any reason
the booking form has not been completed by the client, e.g. in the case
of a late booking requested by telephone which necessitates immediate
commitment.
The booking is not accepted until the completed and signed Booking
Form together with the appropriate deposit has been received and the
Acknowledgement/Receipt has been issued. If the booking is not accepted
for any reason the deposit will be refunded in full. Amendments to, or
cancellation of a booking by the Guest will be subject to the provisions
of sections 6 and 8 of these terms and conditions.
The accommodation cannot be shared, assigned or sublet and only the
persons shown on the booking form are permitted to stay in the property.
Persons/children under the age of 18 years are not acceptable unless
accompanied by parents or an adult.
No pets permitted
2. PAYMENT
Deposits and Payments are to be made in accordance with the Booking &
Payment Procedure. Failure to comply with the payment procedure will be
deemed to be a cancellation by the Guest and will be subject to the
cancellation charges as detailed in Section 8.
3. THE RENTAL PERIOD
Reservations normally run Saturday to Saturday and are for a minimum
of 7 nights.
The Condominium is available for occupation
from 4.00 p.m. (local time) on the day of arrival until 10.00 a.m.
(local time) on the day of departure. Vacating after 10.00 a.m. may
incur charges equivalent to one day’s accommodation cost.
4. RENTAL CHARGES
The Condominium rental charges and the
items included are as detailed under “Weekly Rental Charges”.
5. PRICE GUARANTEE
The rental price for the Condominium is
fully guaranteed when the deposit has been paid and the acknowledgement
/ receipt has been issued.
6. AMENDMENTS
The effective date of any amendment is the date on which details of
the proposed amendment are received in writing. Whenever possible, any
amendment to the booking requested after the booking has been confirmed,
will be accommodated. Dependant on the nature of the amendment
additional costs may be incurred.
7. THE SECURITY BOND
The Guest is solely responsible for any damages or breakages that may
be caused to the property or to its contents and also for any loss of
items in the inventory during their stay. Therefore a £200.00/$350
refundable security bond payable with the final balance, will be
held against such an eventuality. The Condominium
is inspected both before and at the end of each occupation and upon
confirmation that all is in order, this deposit will be refunded in
full. Since it is not possible to check the accommodation before
departure. the security bond will be reimbursed as soon as possible
after the Guest has returned. Charges for damages / losses or any
maintenance / repairs to the Condominium,
equipment, amenities or fixtures necessitated by misuse will be at the
discretion of THE OWNERS and will be deducted from the Security Bond. In
the event of any damage / loss which is assessed to be in excess of the
Security Bond, the Guest will be held responsible for full reimbursement
of the outstanding amount within fourteen days of notice of such costs.
It is important that the property be left clean and tidy at the end of
the rental period.
8. CANCELLATION BY CLIENT
Any cancellation by the Guest must be notified in writing directly to
THE OWNERS. Cancellation by telephone will not be accepted. In the event
of cancellation by the client, the following charges will apply :-
PERIOD BEFORE DEPARTURE CANCELLATION CHARGE
More than 10 weeks Deposit
Less than 10 weeks 100% of all costs (i.e. no reimbursement)
Note: All Guests are strongly advised to have adequate travel /
holiday / medical insurance in force for all members
of the party and for the entire period of rental. (Travel insurance
may cover the cost of cancellation for
reasons beyond your control).
9. CANCELLATION BY HOME OWNER
In the unlikely event that circumstances beyond our control,
necessitate cancellation of the booking, we will refund any monies paid
by the party leader (without interest, compensation or consequential
loss of any kind).
10. INTERNATIONAL TRAVEL REQUIREMENTS
Guests are personally responsible for the provision of international
travel / health documentation. Cancellation caused by Guests due to
incorrect documentation will be charged the relevant cancellation fees.
11. FORCE MAJEURE
THE OWNERS and their representatives accept no responsibility
whatsoever and no compensation or any other payment will be made if any
cancellation or change to the terms of the booking becomes necessary due
to war or threat of war, riots, civil commotion, terrorist activities,
industrial disputes, natural and nuclear disasters, fire, flood, adverse
weather conditions, building or construction in progress within the
community, technical problems with transportation, closure or congestion
of airports, alterations or cancellation of schedules by carriers, or
any other events beyond our control.
12. COMPLAINTS
In the unlikely event a problem should arise whilst on holiday
relating to the Villa, the Guest should immediately contact our
Management Company (their details will be supplied prior to your
departure & are also to be found in Welcome Book, which is to be found
in the Condominium).
The Management Company will seek to resolve matters speedily.
13. BROCHURE DESCRIPTION
Whilst all information supplied in the brochure is deemed to be
correct and to the best of our knowledge, it is understood that the
information supplied is for guidance purposes only, could change from
time to time, and does not form part of any contract.
14. LIMITATION OF LIABILITY
Although every effort is made to ensure that the
Condominium is in perfect condition, and as described in the
literature supplied, it
is a condition of acceptance of the Terms & Conditions that the Guest
understands this information is as supplied at the time of writing and
is subject to change without notice. It should be pointed out that as
many communities still have ongoing building & construction work in
progress, over which we have no control whatsoever, THE OWNERS and their
representatives accept no responsibility whatsoever and no compensation
or any other payment will be made to any Guest in respect of any
disturbance, annoyance,
inconvenience or any other problems that may be caused or created by or
in response to any such building or construction work being carried out
within the community. Guests specifically requiring information
regarding building or construction work affecting the
Condominium should request this information before booking.
THE OWNERS cannot accept responsibility for third party claims,
accidents, damage to, or loss of property, or for any expenses incurred
for any reason, including changes caused by Force Majeure, regardless of
howsoever they may have occurred, nor can liability be accepted for
injury as a result of the use of the pool or, howsoever caused.
Guests are specifically advised not to allow unsupervised children to
use the pool.
15. POOL HEATING
As this is a community pool the heating of and
management of is out with the control of the individual
Condominium owners
16. NON-SMOKING POLICY
It is the standard policy of THE OWNERS that the property is deemed
as Non-Smoking. Therefore All Guests are required not to smoke whilst in
the Condominium. Smoking is permitted in the
pool area. Any extra cleaning or damage, howsoever caused through Guests
not abiding by this Non-Smoking Policy, will be dealt with by the
deduction of such costs as required by THE OWNERS from their security
deposit, according to the Security Bond Procedure (see item 7 THE
SECURITY BOND).
17. GUEST RESPONSIBILITIES
It is the responsibility of each and every Guest to read and
understand the Welcome Book in the Condominium,
and to ensure that all the Condominium and
communal rules are adhered to. The party leader is responsible for the
actions of all the Guests in their party. Failure to abide by any of
these rules could result in deductions being applied to your Security
Deposit. The Condominium will be
professionally cleaned prior to Guests arrival and again after the
Guests departure but it remains the responsibility of the Guest to
ensure the Condominium is left in an orderly
state. Kitchen utensils should
be cleaned before leaving. The Management Company will charge for any
extra cleaning and this will be deducted for the Guest’s Security
Deposit.
18. THE OWNERS RESPONSIBILITIES
It is a requirement of booking that Guests understand THE OWNERS
responsibility is to ensure that the Condominium
is available for the Guest for the times requested and that it has been
prepared in readiness for the Guest’s arrival. In the unlikely event
of there being a problem with the Condominium,
it’s contents, running or operation, including any community problems,
the Guest MUST contact the Management Company in Florida, (details will
be supplied prior to departure). The Management Company are the only
people able to resolve any problems regarding the
Condominium during the rental period. Any and all problems must
be reported to the Management Company including damage or breakages
caused by the Guests. THE OWNERS will not enter into discussion
relating to problems with the Condominium that
have not previously been reported to the Management Company in Florida.
19. LAW
This contract is subject to and shall be construed in accordance with
the laws of England and the parties hereby submit to the exclusive
jurisdiction of English Courts.